Shipping & Returns Policy

Shipping Information

At BABAR MODE LTD, we are committed to providing a smooth and reliable shopping experience for our customers. This Shipping & Returns Policy explains how orders are processed, shipped, delivered, and handled in the event of a return request.

By placing an order on babarmode.org, you acknowledge that you have read and agreed to the terms outlined below.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Please note:

  • Orders are not usually processed on weekends or public holidays
  • During peak periods, promotional events, or holidays, processing times may be slightly longer
  • Orders may require additional review before shipment in some cases
  • Processing time is separate from shipping transit time

Once your order has been processed and dispatched, you will receive a shipping confirmation email when available.

Shipping Time

Estimated delivery times may vary depending on the destination, shipping carrier, customs handling, and local delivery conditions.

Estimated Delivery Time

  • Standard Shipping: approximately 7–15 business days

Please note:

  • Delivery estimates are not guaranteed
  • Some regions may require additional transit time
  • Delays may occur due to customs inspections, weather conditions, carrier issues, remote delivery locations, or high seasonal demand

The estimated delivery timeframe begins after the order has been processed and shipped.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before payment is completed.

Please note:

  • Shipping charges may vary depending on destination, order value, shipping method, or promotional offers
  • Any shipping fees shown at checkout are the final applicable shipping charges for the order unless otherwise stated

Shipping Destinations

We currently offer shipping to selected destinations as available at checkout on babarmode.org.

If your shipping address is accepted during checkout, we are able to process delivery to that location.

Please note that certain regions, remote areas, or restricted destinations may not be serviceable at all times.

Order Tracking

If tracking is available for your shipment, tracking details will be provided after the order has been dispatched.

Please note:

  • Tracking updates may take time to appear after shipment
  • Some delivery stages may not update in real time depending on the carrier
  • In certain cases, tracking availability may vary by destination or shipping route

If you have not received tracking information within a reasonable period after dispatch, please contact us for assistance.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping details provided at checkout are accurate and complete.

This includes:

  • Full recipient name
  • Correct shipping address
  • Postal / ZIP code
  • Phone number (if required)
  • Any relevant apartment, unit, or building details

BABAR MODE LTD is not responsible for delivery issues, delays, failed delivery attempts, or returned parcels caused by incorrect, incomplete, or invalid shipping information submitted by the customer.

If you notice an error in your shipping details, please contact us as soon as possible after placing your order. We will do our best to assist before the order is shipped, but changes cannot be guaranteed once processing has begun.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, or other destination-related charges may apply depending on your country’s regulations.

Please note:

  • These charges are generally determined by your local customs authority or government agency
  • Such fees are the responsibility of the customer unless otherwise required by law
  • BABAR MODE LTD does not control customs procedures or import charges
  • Customs processing may cause additional delivery delays beyond our estimated shipping timeframe

If you are unsure whether your country applies import charges, we recommend contacting your local customs office before placing an order.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors outside our direct control, including but not limited to:

  • Carrier delays
  • Customs inspections or clearance
  • Severe weather
  • High seasonal shipping volumes
  • Public holidays
  • Remote or difficult-to-access delivery areas
  • Incomplete delivery information

BABAR MODE LTD is not liable for delays caused by third-party carriers, customs authorities, or events beyond our reasonable control.

Lost, Delayed, or Undelivered Packages

If your package appears delayed, lost, or has not been delivered within a reasonable timeframe, please contact us.

We may ask you to provide:

  • Your full name
  • Order number
  • Email address used for the order
  • Shipping address
  • A brief description of the issue

We will review the shipment status and provide assistance where possible.

Please note:

  • Packages marked as delivered by the carrier may require the customer to check with household members, neighbors, building reception, or the local carrier office
  • BABAR MODE LTD may not be responsible for packages confirmed as delivered by the carrier to the address provided by the customer
  • Investigation time may vary depending on the shipping carrier

Returns & Refunds

Return Eligibility

We want our customers to shop with confidence. If you are not satisfied with your purchase, you may request a return under the conditions below.

Customers may request a return within 14 days of receiving the order.

To be eligible for return, items must generally meet the following conditions:

  • The item is unused and unworn
  • The item is in its original condition
  • The item is returned in its original packaging where possible
  • The item shows no signs of damage caused by use, misuse, or improper handling
  • The return request is submitted within the applicable return window

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

For hygiene, safety, product integrity, or business policy reasons, certain items may not be eligible for return unless they arrive damaged, defective, or incorrect.

These may include, where applicable:

  • Earrings (for hygiene reasons)
  • Personalized or custom-made items
  • Final sale or clearance items
  • Gift cards (if applicable)
  • Items damaged after delivery due to misuse or improper care

If a product is marked as non-returnable on the product page or at checkout, that designation will apply.

How to Request a Return

To request a return, please contact us before sending any item back.

Please include:

  • Your full name
  • Order number
  • Email address used for the purchase
  • Reason for the return
  • Photos, if the item is damaged, defective, or incorrect

Return requests should be sent to:

Email: payment@babarmode.org

Please do not return items without contacting us first, as unauthorized returns may be delayed, refused, or difficult to process.

Damaged, Defective, or Incorrect Items

If you receive an item that is:

  • Damaged during delivery
  • Defective upon arrival
  • Incorrect compared to your order

please contact us within 48 hours of delivery.

To help us review the issue quickly, please provide:

  • Your order number
  • Clear photos of the item
  • Clear photos of the packaging (if applicable)
  • A brief explanation of the issue

If the issue is confirmed, we will review the appropriate resolution, which may include a replacement, store credit, partial refund, or refund, depending on the circumstances.

Return Shipping Costs

Unless otherwise required by law or unless the item is confirmed to be damaged, defective, or incorrect, customers are generally responsible for return shipping costs.

Please note:

  • Original shipping charges are typically non-refundable unless the return is due to our error
  • We recommend using a trackable return shipping method
  • BABAR MODE LTD is not responsible for return packages lost in transit without valid tracking or delivery confirmation

If a return is approved, detailed return instructions will be provided by our support team.

Refund Processing

Once an approved return is received and inspected, we will notify you of the outcome.

If the return is approved:

  • Refunds will be issued to the original payment method used at checkout
  • Refund processing may take several business days depending on your payment provider or bank
  • Original shipping fees are generally non-refundable unless required by law or due to an error on our part

Please note that the time it takes for the refunded amount to appear in your account may vary depending on your card issuer or payment provider.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

Please note:

  • Orders may only be cancelled before they have been processed or shipped
  • Once an order has entered processing or has been dispatched, cancellation may no longer be possible
  • In such cases, you may need to wait for delivery and then request a return in accordance with this policy

Cancellation requests are not guaranteed once order processing has started.

Refused Deliveries or Unclaimed Packages

If a package is refused by the customer, unclaimed, or returned due to incorrect delivery information, failed delivery attempts, or failure to complete customs requirements:

  • Additional shipping or handling fees may apply
  • Original shipping costs may not be refundable
  • Any return shipping charges, carrier fees, or customs-related charges may be deducted from the refund where applicable

This helps cover costs incurred during shipment and return handling.

Important Return Notes

Please note the following:

  • Product colors, scale, or appearance may vary slightly due to photography, screen settings, or lighting
  • Jewelry sizing, dimensions, and fit should be reviewed carefully before purchase
  • Minor measurement variations may occur due to manual measurement
  • Natural wear caused after delivery is not considered a product defect
  • Normal surface wear, fading, or changes resulting from moisture, chemicals, friction, or improper care are not considered manufacturing defects

We strongly recommend reviewing product descriptions, size information, and care instructions before placing your order.

Contact Us

If you have any questions about shipping, delivery, returns, refunds, or order issues, please contact BABAR MODE LTD.

Customer Support / Business Contact:

Registered Business Address:
30 HERONDALE ROAD
BIRMINGHAM
UNITED KINGDOM
B26 1ND

Thank you for shopping with BABAR MODE LTD.